2005 TREND SURVEY
1) List two or three issues facing your hospital/health system that "keeps you up at night":
2) How important do you believe the following issues will be to your hospital's /health system's "operating performance" over the next 3 to 5 years?
inpatient capacity
outpatient capacity
uncompensated care
capital availability
reimbursement/revenue management
defined strategic plan
public reporting of quality and safety measures
care management
physician ownership of competing services
specialty hospital competition
service line profitability
retention and recruitment of human resources
3) Over the next three to five years which service line (clinical) initiatives will be at the center of your radar screen? Check those that apply:
oncology
neurosciences
musculoskeletal
cardiovascular
women's health
mental health
other
4) To support your service line (clinical) initiatives, in which facilities do you plan to add capacity? Check those that apply:
acute care
critical care
long term care
rehab
ancillary services
freestanding imaging center
outpatient facilities (general)
ambulatory surgery center
medical office building(s)
new hospital
other
5) Of the following hospital/physician relations issues, which ones will be a focus of your administration in the next 2 to 3 weeks? Check all that apply:
sharing imaging technical revenue
joint ventures
physician ownership of competing services
specialty physician services coverage, i.e. Trauma, ED, etc.
owned physician practice performance
opening access
physician leadership development
6) Considering the pressure on operating costs, many CEOs are exploring outsourcing as an alternative to the traditional staffing of an institution. Which of the following areas would be possible targets for outsourcing in your organization? Check those that apply:
care management
post acute care
supply chain management
IT
Finance
HR
Hospital management
food services
imaging
other
7) Will measurable quality and safety outcomes become a differentiator in the market place?
Yes No
8) Is your hospital/health system prepared for public reporting of quality and safety data?
Yes No
9) Has your hospital developed specific plans with your medical staff for the integration of quality data as a precursor/determinant to reimbursement?
Yes No
10) Will measurable customer service standards become a differentiator in the market place?
Yes No
11) If yes, do you believe improved customer service will lead to increased market share?
Yes No
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